Let's talk about your space

Visit Our Studio

Address

42 Clerkenwell Road
London EC1M 5PS
United Kingdom

Our studio is open for consultations and portfolio viewings. We recommend booking ahead, but welcome drop-ins during office hours if you're in the area.

Office Hours

Monday – Friday

9:00 AM – 6:00 PM

Saturday

10:00 AM – 3:00 PM
(By appointment only)

Sunday

Closed

Site visits and project meetings can be scheduled outside these hours to accommodate your availability.

Email Us

General Enquiries

[email protected]

New Projects

[email protected]

Existing Clients

[email protected]

We typically respond within one business day. For urgent matters on active projects, contact your project manager directly.

What to expect from initial contact

When you reach out, we'll ask about your property, your timeline, and what's prompting the renovation. Not to qualify you for sales purposes, but to ensure we're genuinely the right fit.

If we think another firm would serve you better—perhaps specialists in period restoration or firms with different budget ranges—we'll say so and recommend alternatives.

Honest conversations save everyone time and usually lead to better outcomes.

Consultation meeting

First consultation process

Our initial consultations are complimentary and typically last 60-90 minutes. We'll either visit your property or meet at our studio, depending on what makes sense.

Bring photos, measurements, inspiration images, or nothing at all. Some clients arrive with detailed Pinterest boards; others just know something needs to change but can't articulate what.

Both approaches work. We're good at asking the right questions.

Project planning

After the consultation

Within a week, you'll receive a follow-up email summarising our discussion, outlining potential approaches, and providing ballpark cost estimates.

If you want to proceed, we'll schedule a detailed site assessment and begin developing proposals. If you need time to think or explore other options, that's completely fine. No pressure, no follow-up sales calls.

This is a significant decision. We respect that.

How to find us

By Underground

Farringdon Station (Circle, Hammersmith & City, Metropolitan lines) – 5 minute walk

Chancery Lane Station (Central line) – 8 minute walk

By Bus

Routes 55, 243, and 505 stop directly outside on Clerkenwell Road

By Car

Limited street parking available. We recommend the NCP car park on Saffron Hill (5 minute walk).

Accessibility

Ground floor studio with step-free access. Accessible toilet facilities available.

London street view

Common questions before first contact

Do you work outside London?

Yes. We regularly take projects across the South East and have completed work throughout the UK. Travel costs are factored into quotes for properties beyond the M25.

What's your typical project timeline?

Kitchen remodels: 4-6 weeks. Bathroom refurbishments: 2-3 weeks. Full renovations: 3-5 months. Design consultations can be scheduled within a week of initial contact.

Do you handle planning permissions?

Yes. We manage all necessary applications, work with planning consultants when needed, and coordinate with building control for compliance.

Can you work within a specific budget?

Usually, yes. Being upfront about budget helps us design appropriately. We'll tell you honestly if your goals aren't achievable within your budget, rather than compromise on quality.

Ready to start the conversation?

Send us an email or stop by during office hours.

Email Projects Team